The short version
Unlimited means we do not meter you, charge per seat, per brand or per channel, and do not cut you off mid-campaign. It does not mean infinite compute. AI generation, storage, publishing and automated replies all cost us money every month, so we publish the thresholds where we'll get in touch rather than pretending they don't exist.
Indicative monthly thresholds
| Resource | Lifetime & Monthly | Agency |
|---|---|---|
| AI generations | ~1,500 / month | ~6,000 / month |
| Media storage | 25 GB | 100 GB |
| Published posts | ~3,000 / month | ~12,000 / month |
| Automated replies | ~2,000 / month | ~8,000 / month |
| Brands / workspaces | Unlimited | Unlimited |
| Connected channels | Unlimited | Unlimited |
These are guidance figures, not hard meters. Well over 95% of accounts never approach them.
What happens if you exceed them
- We email you — no silent throttle, no surprise invoice.
- We look at what you're doing. Legitimate heavy use is usually just approved.
- If usage is sustained and genuinely expensive, we agree a fair arrangement together: a top-up, an Agency upgrade, or a queue priority change.
- Only deliberate abuse after contact results in a restriction.
What is never fair use
- Spam, engagement farming, or bulk-posting networks of throwaway accounts.
- Reselling raw AI or API access as a competing service.
- Sharing one licence across unrelated businesses to avoid the Agency plan.
- Automated behaviour that breaches a connected platform's own rules.
Costs and platform changes
If AI or platform API costs rise materially, we adjust these thresholds for future usage and announce it by email at least 30 days ahead — we do not re-charge existing lifetime licences. Where a platform withdraws or restricts an API, we document it on the integration status page.
Questions
Planning something high-volume? Email support@done.money before you buy and we'll tell you straight whether it fits.