Contact

Talk to a human

No ticket maze, no chatbot loop. One inbox, real answers.

Email support

The fastest way to reach us. Most replies land the same working day.

support@done.money

Refunds

Inside 14 days? Email us with your order reference and we refund in full.

support@done.money

Partnerships & resell

Agencies and operators reselling access to their own client base — talk to us.

support@done.money

Who operates Done Money

System Reset

2 John St.

Burford, Ontario N0E 1A0

Canada

1-226-775-0156

support@done.money

Response times

Email is answered by a person, usually the same working day and always within two working days. Refund requests are approved within two working days.

Security reports: put “Security” in the subject line — see our security page.

Contracts and disputes are governed by the laws of Ontario, Canada.